Please double check your embroidery file
Please format your files according to the information below and on our guidelines to make sure we can have them embroidered as quickly as possible.
If your graphic doesn’t meet our requirements, we can’t guarantee the quality of the end product.
Tips for best results
- Embroidery is not printing, so most graphics you use on other products will likely not be suitable for embroidery.
- Keep it simple: clean designs with bold lines and text work best for embroidery.
- If your design is too complex (eg. contains gradients or intricate details like small text), we’ll need to contact you to revise your graphic.
- The best way to make sure your embroidery design looks the way you want is to order a sample of your work.
- Check out the tips below on how to create perfect embroidery files.
- Use true-to-size graphics
Graphics must be true to size. For example, if you’re using a high template file on a low profile hat or a side logo, details may not match requirements for that specific profile and the file should be adjusted.
- Use solid shapes and colors only
Don’t include photographic images, gradients, or blend effects.
- Use transparent backgrounds
Graphics should include transparent backgrounds.
- Submit vector files
We highly recommend submitting your embroidery graphics as vector files (EPS or PDF). If you don’t have vector files available, raster graphics (PNG) can be used as well if the resolution is at least 300 dpi.
- Outline your fonts
All fonts should be converted to outlines unless your graphic are in PNG format. That way you don’t have to send us the font files.
- Stay within the maximum stitch count
The maximum stitch count for our embroidery graphics is 15,000. If the stitch count goes over our maximum, we’ll contact you to revise your artwork.
Digitization is a process that converts your design file to a format that supports embroidery.
- It costs $6.50 (€5.75) per file. Each embroidery type (flat/3D/partial) requires a separate digitized file.
- You can re-use your digitized files for future orders. You won’t have to get them digitized again unless you change the design or decide to use them for hats that have different embroidery file requirements.
- We only digitize files when they’re part of an order.
- Our digitization process is designed to match our machine capabilities, so we don’t accept files that have been digitized elsewhere.
- If it’s physically possible to digitize your graphic, we’ll digitize it. If your design doesn’t meet our guidelines, we can’t guarantee desirable results.
- We use a run stitch for fine details in flat embroidery.
- The generated preview on the mockup is for visual reference only and will not always match the final result.
1. Highly detailed graphics that ignore our guidelines may be run stitched (see #8 below)
2. Orders made with embroidery files that are otherwise defective will be put on hold
To create more accurate designs and visualize the outcome of your product, order our embroidery sample.
High profile template
Low profile template
Side logo template
3D Puff embroideryA technique where embroidery is raised. Used mostly for big shapes.
Partial 3D PuffA technique where both Flat embroidery and 3D Puff used in the same graphic.
Satin stitch outlineUsed to outline an object or to cap a 3D Puff design. It’s a long, straight embroidery stitch that looks like satin.
Run stitchThe running stitch is the basic stitch embroidery. The stitch is worked by passing the needle in and out of the fabric going straight forward in a line.
Used to fill large areas.